470 Privacy Policy & User Information Protection
At 470, your privacy is our priority. This policy explains how we collect, use, and protect your personal information as a user of our platform in Malaysia.
What Information We Collect
When you register or use the 470 platform, we collect various types of information to provide you with a safe, efficient, and relevant service. The types of information collected include:
- Account information: Full name, email address, phone number, and date of birth provided during registration.
- Local payment information: Payment method details in MYR such as bank transfer information and e-wallet details, used solely for processing deposits and withdrawals.
- Device and browser information: Device type, operating system, browser type, IP address, and other technical data collected automatically for security and optimisation purposes.
- Cookies and usage data: Navigation data, pages visited, session duration, and user preferences collected via cookies and similar tracking technologies.
- Identity verification information: Copies of identity documents that may be requested for account verification or regulatory compliance purposes.
How Your Information Is Used
470 collects and uses your information only for legitimate and specific purposes. We will not use your information for anything unrelated to the provision of our platform services. The primary purposes for which your information is used include:
- Creating and managing user accounts and ensuring login security.
- Processing financial transactions including deposits and withdrawals in MYR.
- Sending account-related notifications, service updates, and other important information.
- Detecting and preventing fraudulent activity or misuse of the platform.
- Comply with applicable legal and regulatory requirements in Malaysia.
- Improving the user experience based on aggregated, anonymised usage pattern analysis.
We will not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
Cookies & Tracking Technologies
The 470 platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our platform. We use several types of cookies:
- Essential cookies: Required for core platform functions such as login session verification and security.
- Performance cookies: Collecting anonymised usage data to help us understand how users interact with the platform.
- Preference cookies: Saves your preferred settings such as language and display preferences for a more convenient experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 470 platform and your overall user experience.
Data Storage, Security & Third-Party Sharing
The security of your personal information is a responsibility we take seriously. 470 employs appropriate technical and organisational security measures to protect your data against unauthorised access, disclosure, modification, or destruction. This includes SSL encryption for all data transmissions and strict access controls to our internal systems.
Your information is stored on secure servers for as long as your account remains active or as required for service and legal compliance purposes. Once an account is closed, data will be retained for a prescribed period in accordance with legal requirements before being securely deleted.
We may share your information with selected third parties in the following circumstances:
- Payment processors and financial institutions required to complete your MYR transactions.
- Technical service providers who assist us in operating the platform, subject to strict confidentiality agreements.
- Regulatory authorities or law enforcement agencies where required by Malaysian law.
User Rights, Policy Changes & How to Contact Us
As a 470 user, you have the following rights regarding your personal information:
- Right to access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: You may update or correct any inaccurate information through your account settings or by contacting support.
- Right to erasure: You may request the deletion of your personal information, subject to any applicable legal retention requirements.
- Right to withdraw consent: You may withdraw your marketing consent at any time without affecting the validity of any processing carried out prior to withdrawal.
470 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices or legal requirements. Users will be notified of any material changes via platform notifications. Continued use of the platform after changes take effect will be considered your acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to submit a request regarding your personal data, please refer to our FAQ page us or contact the 470 customer support team after logging in to your account. We are committed to addressing every enquiry promptly and within a reasonable timeframe.